Experience Topsail Island's "Simply Better" property management
Maximize Profits Stress Free With Topsail Island's Proven Rental Management Company.
Simply More Income
Guest & Lead Management
Our highly trained reservationists uses a CRM lead management system that logs each prospect, their actions and also allows us to schedule follow ups. This is customer relationship management 101 and allows us to increase your income by preventing missed opportunities for bookings.
Expenses affect your net income. We don't charge unnecessary fees such as set up fees, photography fees, credit card fees or advertising fees to our owners. We also do not "pad" repair bills as some of our competitors do. Burned out light bulbs - yeah we got them!
No Cleaning Fees
Your property can utilize our professional cleaning crews weekly at NO COST TO YOU. Yes, Lewis Realty picks up the tab. Our crews ensure your guests are greeted week after week with an exceptionally clean property. This generates positive reviews and repeat stays in your property at no extra charge.
No Photography Fees
We maintain and in many causes train professional photographers our unique approach to property photos. Our approach is wide angle & high definition rendering which result in a photo that shows the entire room along with the view out those windows without appearing over edited. These grab potential guest's attention! No charge at all to our owners!
Many of our competitors claim they handle the maintenance on the properties they represent yet they actually contract with a sub-contractor and then generate an invoice with a hidden upcharge. That's a great deal . . .for them. We pass along all maintenance invoices and never pad the cost. Dollar for Dollar is what you are billed for any maintenance issues.
Simply Better Marketing
OTAs/Third Party Channels
In addition to our powerful website, we advertise each and every rental on major world wide vacation rental websites like VRBO, Homeaway & Rentabeach. Our long term partnership and volume with these companies ensure that your property is listed high in their search results before all the other properties.
We were one the first Topsail companies to embrace HDR photography. HDR photography is a special technique that allows a wide angle view of well lit room along with a clear view of those beautiful views through the windows. Our technique gives a natural eye view that doesn't look over edited. These photos grap guests attention and makes them feel secure the property will be just as represented.
"Seagull View" Photos
Lewis Realty Associates, Inc. was the first company to start experimenting and gain a flight exemption from the FAA way back in 2012 to use "drones" for aerial photography in the Topsail Area. Drones capture a unique perspective that answers many questions and helps your property really stand out.
3D Models & Floor Plans
Again Lewis Realty Associates, Inc. was the first company in coastal North Carolina to embrace virtual reality and 3d modeling. This technology allows someone a thousand miles away to virtually walk through your property. They no doubt will see all it's unique features and book it. This technology also allows us to furnish floor plans to help guests see why your property is better.
There is a simple rule in advertising - go where the people are. We maintain a large footprint on all major social media platforms such as Facebook, Instagram & Twitter. We regularly highlight individual homes to our five figure followers. If needed (rarely) we develop a custom paid social media advertising program for an individual property using highly targeted ads.
2003 Topsail Realtor of the Year
2006 Topsail Island Association of Realtors President
2009 Topsail Island Association of Realtors President
2017 Topsail Island Chamber of Commerce Man of the Year
NC Real Estate Brokers Licensed Since 2014
Over Ten Years In Property Management
Experienced In All Aspects Of Vacation Rental Management
Member of Vacation Rental Managers Association
Simply Flawless Property Care
Rest easy knowing your guests have continuous support from our expert, local team. When something goes wrong, we’re always there to help. We maintain a live answered emergency line 365 days a year. This line is not a hired "call center" from another area in the country who has no idea about your property or even the island.
We maintain a double digit number of trained vacation rental inspectors. After each departure cleaning, we dispatch the same inspector to your property week after week. They will know your property as well as you do and that is key. We cover the tab.
As the American novelist, Louisa May Alcott said, "Housekeeping Ain't No Joke". Our housekeepers are trained in the latest safety and cleanliness standards, so your home is always perfect for you and your guests. Clean house + Happy Guests = Repeat Stays (more money).
We represent many properties and maintenance vendors love volume. We leverage that volume to ensure your property has the highest skilled and readily available maintenance personnel on a moment's notice.
Instant Guest & Owner Communications
We can communicate instantly & effectively when needed. Whether it be an alert to a guest's cell phone that their payment is due or a weather report concerning a threatening hurricane we are able to get the message out using mass text messaging, pre-recorded calls and portal updates. This allows our owners and guests to be on the same page at all times.
Don't take our word for it - Ask Our Owners:
The people at Lewis Realty have been fantastic! Not just for routine rental but they have been with their clients 100% during Hurricane Florence. Even though their own offices received extensive damage, they took the time to come personally check our house. Thank you Lewis Realty! -Skip A.- 2019
Skip Austin - Surf City Vacation Property Owner
We have used Lewis Realty for approximately 10 years for our summer rentals. We have found them most professional in our business with them. Chris Rackley (Owner) has met with us often to insure that our rental season is handled positively.
Tom M. - Surf City Vacation Property Owner
Our automated guest communication system keeps us in touch with our guests every step of the way. From first contact to a friendly departure note, we ensure no detail is missed. Our guests even have the convenience of keyless check in with an expiring code. Our owners have the convenience of a secure home.
Our business starts and ends with our guests, so we go above and beyond to ensure they have a 5-star experience during their stay. All our guests can expect personalized guest relations for help during their stay. Their reviews and repeat stays prove it.
Exclusive Owner Services
Dedicated Housekeeping & Maintenance Staff
Their sole job is housekeeping and coordinating needed maintenance for your property.
Dedicated Accounting Department
Our on staff accounting department ensures all applicable trust account laws are followed as well as collection and payment of accommodations tax. Owner proceeds are disbursed monthly with a direct deposit option.
Exclusive Real Estate Sales Benefits
We also offer a full service, local and experienced real estate sales department. Our vacation rental owners get these award winning agents at their disposal. From free on demand market analysis, free advice to reduced sales commissions - we have you covered.
Unlimited Owner Use
Enjoy your vacation home as much as you’d like! Unlike other companies that limit when homeowners can stay in their vacation homes, we give you unlimited access — no black out dates on our part!
Hurricane Prep like no other company. You will be informed and your property will be ready. We dispatch crews to survey for damages as soon as we are allowed on the island again.
Commitment to Honest & Integrity
Lewis Realty is one of the oldest real estate companies on the island. We did not build this history being dishonest or down right tricky. We built this business treating each of our clients like family and NOT A NUMBER. Our reputation is paramount to both of our successes.
Experienced & Local | High Occupancy | 98.2% Owner Satisfaction | No Long Term Contracts | No Nicekling & Diming